Privacy Policy for Northern Security Ltd
- Effective Date: 10 August 2026
- Last Updated: 11 August 2026
Northern Security Ltd. (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our security services, contact us, or interact with our business operations.
We act as a Data Controller in respect of your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Important Information and Who We Are
- Full Legal Name: Northern Security Ltd.
- Company Registration Number: 03887255 (Registered in England and Wales)
- Registered Address: 7 Peterfield Road, Kingstown Industrial Estate, Carlisle, Cumbria, CA3 0EY, United Kingdom
- Email Address: contact@northernsecurityltd.co.uk
- Telephone: 01228 547662
If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us using the details above.
2. The Personal Data We Collect
We only collect personal data that you actively provide to us or that is automatically generated when you browse our site:
- Contact & Inquiry Data: Name, email address, telephone number, company name, and the details of your inquiry submitted via our website contact or quote forms.
- Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, and details about your visit (such as pages viewed, time spent, and referral sources).
- Marketing Preferences: Your preferences in receiving email updates or newsletters from us (e.g., via Mailchimp) where you have opted in.
We do not collect sensitive personal data (special category data) through our general website.
3. How We Use Your Website Data & Lawful Bases
Under UK data protection law, we must have a valid legal reason, known as a “lawful basis” to process any personal data collected through our website. We rely on the following grounds depending on how you interact with us:
- Responding to Inquiries and Quote Requests: When you submit a contact form, request a service quote, or send us a direct email, we process your name, email address, telephone number, and message content. We do this under our Legitimate Interests to effectively respond to incoming customer inquiries, provide clear information about our security services, and maintain communication with prospective clients.
- Website Analytics and Performance: We use Google Analytics 4 to understand visitor traffic, usage trends, and popular pages on our website. This involves processing technical data, such as your IP address and browsing activity. We process this information based solely on your explicit Consent, which you can grant or decline through our website cookie banner at any time.
- Email Communications and Newsletters: If you opt in to receive updates, news, or promotional emails from us via Mailchimp, we process your name and email address. For consumer contacts, we rely on your explicit Consent provided when signing up. For existing business-to-business (B2B) contacts and clients, we process this under our Legitimate Interests to keep you informed of relevant security solutions, though you can unsubscribe at any point using the link in any email.
- Website Security and Maintenance: To protect our digital infrastructure against security threats, unauthorized access, and automated spam, we automatically collect technical data such as IP addresses and device logs. We process this under our Legitimate Interests to ensure our website remains secure, stable, and fully functional for all visitors.
4. Cookies and Web Analytics
Our website uses cookies and tracking tags to distinguish you from other users, personalise your experience, and analyse site traffic.
For full details regarding the specific cookies we use (including Google Analytics and Mailchimp tags), their expiry dates, and how to manage your consent preferences, please view our Cookie Policy.
5. Sharing Your Website Data
We do not sell or rent your personal information to third parties. However, we may share data collected through our website with trusted service providers who assist us in running our online services:
- Web Hosting & IT Providers: Third parties that host our website infrastructure and secure our web forms.
- Analytics Providers: Google LLC (for Google Analytics 4 reporting).
- Marketing Software: Mailchimp / Intuit (for managing email subscriber lists and quote follow-ups).
- Legal Authorities: Only where required by law, court order, or to prevent fraudulent activity on our site.
All third-party processing partners are contractually bound to process your data securely and in strict accordance with UK GDPR requirements.
6. How Long We Keep Your Data
We retain personal data submitted via our website only for as long as necessary to fulfill the purpose for which it was collected:
- Website Inquiries & Quote Requests: Retained for up to 12 to 24 months after the final correspondence, unless you become an active commercial client.
- Analytics Data: Google Analytics data is retained according to our standard 2-month or 14-month user retention configuration.
- Marketing Lists: Retained until you unsubscribe or request removal.
7. Your Legal Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you via a Data Subject Access Request.
- Rectify any inaccurate or incomplete personal information.
- Erase your personal data where there is no legal reason for us to keep it.
- Object to or restrict our processing of your website data.
- Withdraw Consent at any time where processing relies on consent (e.g., opting out of marketing emails or withdrawing cookie consent).
To exercise any of these rights, please email us at contact@northernsecurityltd.co.uk.
8. Third-Party Links
Our website may contain links to external websites (such as social media profiles, industry associations or recruitment portals). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their individual privacy statements.
9. Contacting the ICO
If you have concerns about how we handle your website data, you have the right to lodge a complaint with the UK data protection authority:
- Information Commissioner’s Office (ICO): www.ico.org.uk | Helpline: 0303 123 1113